Privacy Policy

Personal Information You Provide to Us

We collect personal information that you voluntarily provide when you express interest in our products or services, register for or use our Services, contact us for support or inquiries, or participate in surveys, promotions, or events. The personal information we may collect includes:

• · Identity Data: First name, last name, username or similar identifier
• · Contact Data: Email address, phone numbers, billing and delivery address
• · Technical Data: IP address, browser type/version, device identifiers, time zone settings
• · Usage Data: Information about how you use our website, products, and services
• · Marketing Data: Your preferences in receiving marketing communications from us

All personal information you provide must be true, complete, and accurate. Please notify us of any changes.

Information Collected Automatically

When you visit our website or use our Services, we automatically collect certain technical information, including browser type, operating system, referring URLs, and pages visited. This data helps us improve site functionality, diagnose technical issues, and understand user behaviour.

Information from Third Parties

We may receive information about you from third-party partners such as analytics providers, advertising networks, and social media platforms (e.g., LinkedIn, Facebook) when you interact with our content or ads on those platforms.

We use the information we collect for the following purposes, based on legitimate business interests, contractual necessity, legal compliance, or your consent:

• · To provide, operate, and improve our Services
• · To create and manage your account
• · To process transactions and send related information, including purchase confirmations and invoices
• · To respond to your enquiries and provide customer support
• · To send marketing and promotional communications (where you have opted in)
• · To personalise your experience and deliver content relevant to your interests
• · To conduct analytics and research to improve our Services
• · To protect against fraud, abuse, and security threats
• · To comply with legal obligations

We do not sell, rent, or trade your personal information to third parties for their promotional purposes. We may share your information only in the following circumstances:

Service Providers

We may share your data with trusted third-party vendors and service providers who perform services on our behalf, including:

• · Cloud hosting and infrastructure providers
• · Payment processors
• · Email and communication platforms
• · Analytics and performance monitoring tools
• · Customer support software

These parties are contractually obligated to keep your information confidential and use it only as directed by us.

Business Transfers

If we are involved in a merger, acquisition, financing, or sale of company assets, your information may be transferred as part of that transaction. We will notify you via email or a prominent notice on our website before your information is transferred and becomes subject to a different privacy policy.

Legal Requirements

We may disclose your information where required to do so by law, court order, or government authority, or where we believe such disclosure is necessary to protect our rights, your safety, or the safety of others.

Consent

We may share your information with third parties when you have given us your explicit consent to do so.

Yes. We use cookies, web beacons, pixels, and similar tracking technologies to collect and store information about your interactions with our Services. These technologies help us:

• · Keep you logged in across sessions
• · Remember your preferences and settings
• · Understand how visitors use our website
• · Deliver targeted advertisements

You can control cookie settings through your browser preferences. Disabling certain cookies may affect the functionality of our Services. For full details on how we use cookies and your options, please refer to our Cookie Policy available on our website.

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law (e.g., for tax, accounting, or legal compliance purposes). As a general rule:

• · Account data is retained for the duration of your account and up to 90 days after deletion
• · Transaction records may be retained for up to 7 years for legal and accounting purposes
• · Marketing opt-out records are retained indefinitely to honour your preferences

When we no longer have a legitimate business need to process your information, we will delete or anonymise it. If deletion is not immediately possible (e.g., data stored in backup systems), we will securely isolate it until deletion is feasible.

We implement industry-standard technical and organisational security measures to protect your personal information, including:

• · TLS/SSL encryption for data in transit
• · AES-256 encryption for sensitive data at rest
• · Access controls and role-based permissions
• · Regular security audits and vulnerability assessments
• · Staff training on data privacy and security best practices

We do not knowingly solicit data from or market to individuals under the age of 18. By using our Services, you confirm that you are at least 18 years old, or that you are the parent or legal guardian of a minor and consent to that minor's use of our Services.

If we learn that personal information from a user under 18 has been collected without parental consent, we will promptly deactivate the account and delete such data. If you believe we have inadvertently collected information from a minor, please contact us at [email protected].

Depending on where you are located, you may have the following rights regarding your personal information:

• · Right to Access — Request a copy of the personal information we hold about you
• · Right to Rectification — Request correction of inaccurate or incomplete information
• · Right to Erasure — Request deletion of your personal information
• · Right to Restrict Processing — Request that we limit the way we use your data
• · Right to Data Portability — Request a machine-readable copy of your data
• · Right to Object — Object to our processing of your data for certain purposes
• · Right to Withdraw Consent — Where processing is based on consent, withdraw it at any time

If you are a resident of the European Economic Area (EEA) or the United Kingdom, the General Data Protection Regulation (GDPR) or UK GDPR applies to our processing of your personal data. Our legal bases for processing your data include:

• · Contractual Necessity — Processing required to perform a contract with you
• · Legitimate Interests — Processing necessary for our legitimate business interests, provided these are not overridden by your rights
• · Legal Obligation — Processing required to comply with applicable law
• · Consent — Processing based on your clear, affirmative consent

If you believe we are unlawfully processing your personal data, you have the right to lodge a complaint with your local data protection supervisory authority. A list of EEA supervisory authorities is available at edpb.europa.eu.

Most web browsers and some mobile operating systems include a Do-Not-Track ("DNT") feature that you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected.

No uniform technology standard for recognising and implementing DNT signals has been finalised. Accordingly, we do not currently respond to DNT signals. If a standard is adopted that we are required to follow, we will update this policy accordingly.

Yes. Under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), California residents have specific rights regarding their personal information:

• · Right to Know — Request disclosure of the categories and specific pieces of personal information we have collected
• · Right to Delete — Request deletion of your personal information, subject to certain exceptions
• · Right to Opt-Out — Opt out of the sale or sharing of your personal information
• · Right to Non-Discrimination — We will not discriminate against you for exercising your CCPA rights
• · Right to Correct — Request correction of inaccurate personal information we hold about you

California Civil Code Section 1798.83 ("Shine The Light" law) also allows California residents to request, once per year and free of charge, information about categories of personal information we disclosed to third parties for direct marketing purposes.

Yes, we may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or for other operational reasons. The updated version will be indicated by a revised "Last Updated" date at the top of this page.

If we make material changes, we will notify you either by posting a prominent notice on our website or by sending you a direct notification via email.

We encourage you to review this policy periodically to stay informed about how we are protecting your information.

If you have questions, comments, or requests regarding this Privacy Policy, please contact us using the details below. To review, update, or delete the data we hold about you, email us and we will respond within 30 days.